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Refund policy

DREAMINFINITE.XO has a strict NO RETURN policy.

REFUNDS will be sent back to the card that was used for purchase:

a.) if you receive a damaged product

 b.) your order is misplaced by USPS during shipment. 

 

OR 

 

c.) an invalid address was entered in at checkout.

If you realize that you placed an order with an invalid address, email me BEFORE your order ships out and I will cancel the order and refund you. 

After your order ships out I am no longer responsible for the invalid address associated with the order; the order will arrive to whatever address you entered in at checkout. 


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is damaged or if you receive the wrong item, and we will make sure to solve the issue as soon as possible. 


Refunds
We will notify you once we’ve received and inspected your refund request, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.